Acorns Customer Support Services

We are committed to supporting you at every point.

At Acorns, we prioritize enriching your trading journey. Our dedicated support team is prepared to handle any questions or issues, ensuring your experience remains smooth and satisfying.

Contact Us Today

Various Methods to Contact Our Team

Live Chat

Round-the-clock support is accessible via the Acorns platform, so help is always at hand.

Start a Chat Session Now

Email Support

Detailed assistance for non-urgent issues. Expect responses within 24 hours on business days.

Send Email

Phone Support

Fast and thorough support for urgent issues. Reach out Monday to Friday, 9 AM to 6 PM EST at Acorns.

Call Now

Social Media

Follow us on Instagram, TikTok, and YouTube for updates and engaging support.

Follow Us

Help Center

Access a wide range of tools, guides, and webinars.

Visit the Support Hub for resources and assistance

Community Forum

Join our vibrant community to exchange ideas, seek guidance, and troubleshoot effectively.

Join our community network

Contact Us Anytime for Support

Live Chat

24/7

24/7 availability for urgent assistance

Email Support

Providing dependable help you can trust

Get timely replies to your inquiries.

Phone Support

Weekdays only

Support operating hours: 9 AM to 6 PM (BST)

Help Center

Always available

Get quick help whenever necessary.

Seamless Assistance Whenever Required

1. Log In

Log in to your Acorns account via the official website using your username and password.

Explore the Help Center

Locate the "Help" or "Customer Support" section, typically found in the footer or menu panel.

1. Choose Your Preferred Method of Contact

Select from options like live chat, email, phone support, or explore ready-made self-help resources that fit your needs.

4. Provide Details

Please input your account details and a comprehensive description of the issue for prompt support.

Explore Our Help Resources

Help Center

Visit our extensive knowledge base for in-depth guides and learning resources.

Access Resource

FAQs

Find swift responses to frequent inquiries regarding the services offered by Acorns.

Access Resource

Video Tutorials

Watch detailed video guides to enhance your understanding of Acorns’s features.

Access Resource

Community Forums

Join discussions with fellow traders to share insights and tips on optimizing your experience with Acorns.

Access Resource

Enhance Your Customer Support Experience

Be Precise: Accurately explain your concern, detailing any pertinent information or notifications.

Share critical account information: include essential data and visuals to speed up support processes.

Select the Appropriate Method: Utilize live chat for immediate concerns and email for comprehensive questions.

Visit the Support Hub: Discover fast solutions before contacting assistance.

Prepare Your Information: Have your account info, transaction IDs, and screenshots ready for quicker support.

If you do not receive a response quickly, kindly contact support again through the same or an alternate method.

Common Inquiries

Account Issues

Issues with logging in, identity verification, password recovery, and user profile updates.

Trading Problems

Difficulties with executing trades, choosing order types, adjusting leverage, or handling trading errors.

Funds Management: Deposit methods and withdrawal procedures

Queries about payment methods, withdrawal processes, fees, and transaction notifications.

Technical Glitches

Technical Support for Software, Connectivity, and Platform Navigation issues on Acorns.

Security Concerns

Concerns regarding account security, unusual account activities, and safeguarding personal data.

Strategies for investing and effective asset distribution.

Guidance on social trading tools, monitoring copy trades, and analyzing performance metrics.
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